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Terms and conditions

Booking

All booking is done trough our website www.reykjaviknightlife.is. The person who makes the booking is responsible for the persons in the party involved in that booking. You must be a least 20 years old to make the booking. We will send you a confirmation and an invoice once booking has been made

Payment

Full payment must be made for the tour trough our website by completing booking , all prices and payments are in Icelandic Kronur ISK as shown on our website. We accept credit such as VISA, Mastercard and American Express. Prices are guaranteed after payment has been made. All prices on reykjaviknightlife.is are per person, unless otherwise specified and are displayed including VAT

Cancellation and changes

Our cancellation policy follows the industry standard and the standard set by the Icelandic Travel Industry Association. You may cancel your booked arrangements at any time; however, you must give us written notice from the email assigned to the booking and signed by the person who made the original booking.

Changes

If a confirmed package tour is changed less than a week prior to the start of the tour, a last minute change fee of ISK 6500 will be charged.

Refunds

Please note that refund payments use the same method as the original payment. If you paid by credit card, the refund will be to the same credit card. If you paid by bank transfer, the refund will be by bank transfer in the same currency. The bank’s or credit card company’s service charge is deducted from the refund.

Cancellation of tours

More than 32 days prior to the tour full refund, 14-31 days prior to departure: 50% refund of full package cost, 5-13 days prior to departure: 20% refund of full package cost, 4 days prior or less and no-shows: no refund

Insurance

We advise all our clients to have insurance.

Delay of travel

Should delays do to weather conditions or other reason beyond our control disrupt your itinerary, in no way is reykjaviknightlife obligated to refund or compensate for additional cost that could come from these reasons it will be of your (clients) responsibilty.

Changes of tour caused by bad weather

All tours are dependent on weather since the tours are on foot. Reykajviknightlife.is reserve the right to change, re-schedule or cancel tours if conditions are a threat to the safety of its travellers. If tours are cancelled by Reykjaviknightlife.is due to bad conditions and weather a full refund will be given.

Responsibilities

Reykjaviknightlife.is is not responable for any event that could happen when clients are under the influence of alcohol, this includes: falling, loosing items, fights etc.

Disagreements

Reykjaviknightlife.is is aa tour operator, authorized by the Iceland Tourist Board. Should any disagreement arise, this will be settled in Iceland, according to Icelandic law.

OTHER

All complaints must reach Reykjaviknightlife.is within 7 days from departure from Iceland. Otherwise possible compensation is not valid.

Phone: +354 490-9090 | Terms and conditions | info@reykjaviknightlife.is
Garðhús 49 | 112 Reykjavík | Kennitala: 451211-0720 | VSK nr: 109735